Customer Service / Order Processing (m/f/x)

Structure meets communication: your career in international sales!
Do you maintain an overview even in complex processes, communicate clearly and enjoy working with international customers? Then an exciting challenge awaits you at Diehl Aerospace GmbH in Überlingen: as a Customer Service / Order Processing. Here, you will not only actively shape order processes – you will also be the central interface between customers and specialist departments. Become part of an industry where precision counts and cooperation on an equal footing is a top priority!

The gross annual salary is a maximum of €52,300, depending on qualifications. If you have already applied to ARTS, we look forward to working with you to find other suitable positions – multiple applications are therefore not necessary.

Job details

Workplace: Überlingen

Occupational Area: Supply Chain / Purchasing / Sales

Contract: Temporary employment

Job-ID: 17415

Customer:

Tasks

• Providing telephone and written support to international customers in the area of sales and order management
• Processing and monitoring the entire order process – from series devices to new series launches
• Preparing quotations, maintaining master data and checking customer orders for accuracy
• Demand planning for end devices based on forecasts and customer orders
• Preparing delivery notes and invoices, including delivery performance tracking
• Collaborating on the optimisation of internal processes and IT systems
• Acting as an interface in the event of escalations between customers and specialist departments
  

Qualifications

• Completed degree in economics or engineering or commercial training with many years of professional experience
• Several years of experience in customer service, order processing or international sales, ideally in aviation
• Very good knowledge of SAP (MM/SD module), MS Office; knowledge of S/4 HANA is an advantage
• Basic knowledge of project management
• Very good knowledge of German (at least C1) and good knowledge of English (at least B2)
• A valid, unrestricted work permit for the European Union (no student visa) is mandatory