Coordinator Customer Orders & Support at Airbus (m/f/x)

Ready to take ownership when it truly matters?

Join Airbus Operations GmbH in Hamburg-Fuhlsbüttel as a Coordinator Customer Orders & Support! When time, quality and precision are critical, this is your moment. In this essential role at Airbus, you will be at the heart of ensuring airlines receive urgently needed materials without delay. As an AOG Customer Resolution Specialist, you are the one keeping aircraft where they belong – in the air. Apply now and become part of a dynamic Airbus team that inspires trust on a global scale.

The gross annual salary ranges, depending on qualifications, from €64,000 to a maximum of €67,500. If you have already applied with ARTS, we look forward to finding further suitable opportunities with you – multiple applications are not necessary.

Job details

Workplace: Hamburg Fuhlsbüttel

Occupational Area: Supply Chain / Purchasing / Sales

Contract: Temporary employment

Job-ID: 18188

Customer:

Tasks

• Responsibility for demand and delivery management in AOG cases within a 24/7 shift operation
• Coordination of orders for spare parts, missing components and production items, including hardware and equipment
• Daily supply chain control in close collaboration with suppliers and internal interfaces
• Proactive communication with customers regarding the status of their orders
• Analysis of delayed deliveries and development of recovery plans
• Preparation of forecast analyses and demand planning to ensure material availability
• Ensuring on-time delivery in compliance with quality requirements

Qualifications

• Completed degree in Business Administration, Economics, International Management or a comparable qualification
• Several years of professional experience in planning, material procurement, supplier management and supply chain / logistics, ideally in the aerospace industry
• Advanced knowledge of SAP and confident use of Google Workspace
• Very good German skills (at least B2) and business fluent English skills (at least C1)
• Willingness to work in a rotating 3-shift system (24/7), including weekends, public holidays and on-call duty
• High stress tolerance, excellent communication skills and a structured, independent working style
• A valid, unrestricted work permit for the European Union (no student visa) is absolutely required