Production & Customer Service Engineer | AIRBUS (m/w/d)
Hamburg Finkenwerder,
Germany
The interface between production and customers – you coordinate, steer, and guarantee.
At Airbus Operations GmbH in Hamburg-Finkenwerder, you will take on a central role as a Production & Customer Service Engineer between manufacturing, supply chain, and customer service. You coordinate production processes, steer supply chain activities, and ensure the timely and quality-compliant delivery of parts – with a clear focus on customer requirements.
Apply now and actively shape the interface between production and service!
The gross annual salary ranges from 75,000 € to 91,000 €, depending on qualifications. If you have already applied to ARTS, we look forward to finding further suitable positions together with you – multiple applications are therefore not necessary.
Benefits
Canteen & catering
delicious meals directly in the office in the canteen or cafeteria
Optimum work-life balance
flexible working hours, 35-hour workweek, 30 vacation days & special leave
Attractive remuneration
Equal pay, special payments & bonuses above the standard pay scale
Individual development opportunities
international, Group-wide training & development
Future-proof
company pension scheme with attractive employer contribution
Referral bonus & tax-free benefits
Bonuses for employee referrals plus Edenred Card benefits
Mobile & sustainable
employee car parks and subsidised HVV season ticket
Responsibilities
- Production coordination for the Final Assembly Line (FAL) and necessary part removals and purchase orders
- AOG support (Aircraft-On-Ground) to ensure aircraft availability
- Supply chain steering of subcontracting activities and serving as the main contact for the ordering team
- Order management with follow-up of sales orders, sourcing from production/stock, and recording all status information in SAP
- Delivery guarantee for timely and quality-compliant delivery and shipment of parts, adhering to packaging requirements
- Process improvement by initiating and supporting continuous improvement programs within your area of responsibility
- Project leadership for internal sub-projects according to your grading
- Reporting with preparation and delivery of reports to project leadership and the project organization
Qualifications
- Completed degree in Industrial Engineering, Business Administration, Supply Chain/Logistics, or Economics (at least Bachelor's degree)
- Several years of professional experience in customer service and supply chain/logistics
- Initial experience in quality management; knowledge of aircraft maintenance advantageous
- Proficient use of SAP (detailed functions) and Google Workspace
- Good knowledge of change management and project management; EASA 21 and 145 knowledge advantageous
- Business fluent German (at least C1) and business fluent English (at least C1)
- Willingness to travel (2-3 times per year within Europe)
- Strong teamwork skills, communication skills, and independent way of working
- CV in English required
- A valid, unrestricted work permit for the European Union (no student visa) is mandatory
Become Part of the ARTS Group
Give your career a head start with ARTS in an international and innovative work environment. As a trusted, creative partner, consultant, and companion for HR services, turnkey industrial solutions, and innovative organizational concepts across diverse high-tech industries, ARTS understands the qualitative demands of the market and offers forward-looking services. The following position is to be filled as temporary employment.
