Sales Manager Order Processing & Customer Service (m/f/x)

When the numbers add up, deadlines are met, and communication runs smoothly, everyone notices—but only you see all the effort behind it.

At Diehl Aerospace GmbH in Überlingen, as Sales Manager Order Processing & Customer Service, you will be the commercial hub for international customer contacts and reliable processes. Apply now!

The gross annual salary is a maximum of €52,300, depending on qualifications. If you have already applied to ARTS, we look forward to working with you to find other suitable positions – multiple applications are therefore not necessary.

Job details

Workplace: Überlingen

Occupational Area: Procurement & Supply Chain Operations

Contract: Temporary employment

Job-ID: 18372

Customer:

Tasks

• Supporting one or more global customers, including monitoring order processing in Sales & Order Management
• Managing the entire order processing of standard series devices and new series launches
• Preparing quotations, maintaining master data, and recording and checking customer orders (delivery and payment terms, material availability)
• Demand planning for end devices based on customer orders and forecasts
• Preparation of delivery notes and invoices, including delivery performance tracking
• Collaboration on the optimization and further development of existing processes and system flows

• Acting as an interface between customers and internal departments in the event of escalations and complaints

Qualifications

• Completed commercial training or comparable qualification; alternatively, bachelor's degree, e.g., in industrial engineering, business administration, or economics
• Several years of professional experience in order processing, customer service, or (international) sales
• Ideally, experience in aviation (an advantage)
• In-depth user knowledge of SAP (especially SAP Material Management/Sales and Distribution); SAP S/4HANA is an advantage
• Business fluent German (at least C1) and advanced English (at least B2)
• A valid, unrestricted work permit for the European Union (no student visa) is mandatory