Customer Material Manager at Airbus (m/f/x)
Donauwörth,
Germany
Logistics service at the highest level – you manage the interface to the customer.
At Airbus Helicopters Deutschland GmbH in Donauwörth, you will steer the entire order processing for customer orders and repair orders as a Customer Material Manager. You develop strategies for service improvement and implement process optimizations – for seamless logistics in the international helicopter business.
Apply now and help shape the logistics processes for a global technology leader!
The gross annual salary is, depending on qualifications, max. 57,075 €. If you have already applied to ARTS, we look forward to finding further suitable positions together with you – multiple applications are therefore not necessary.
Benefits
Canteen & catering
delicious meals directly in the office in the canteen or cafeteria
Optimum work-life balance
flexible working hours, 35-hour workweek, 30 vacation days & special leave
Mobile & sustainable
employee car park and travel allowance
Attractive remuneration
Equal pay, special payments & bonuses above the standard pay scale
Individual development opportunities
international, Group-wide training & development
Future-proof
company pension scheme with attractive employer contribution
Referral bonus & tax-free benefits
bonuses for employee referrals plus Edenred Card benefits.
Responsibilities
- Coordination of subcontractors and partner companies within the NH90 program
- Order processing: Ensure efficient handling of customer orders and repair orders
- KPI monitoring: Analyze and steer key customer performance indicators
- Action planning: Define customer-specific action plans and monitor their implementation
- Service optimization: Develop and implement strategies to improve logistics service (internal and external)
- Complaint management: Coordinate and process customer complaints in a timely manner
- Process improvement: Implement automation measures and process optimizations
Qualifications
- Successfully completed degree in Business Administration, International Management, or a comparable subject (at least Bachelor's)
- Alternatively: Completed commercial training (at least 3 years) with qualified further education (e.g., to become a certified specialist) and several years of relevant professional experience
- Several years of professional experience in the areas of procurement, finance, IT/information systems, marketing, or sales
- Initial experience in project management
- Proficient handling of SAP (in-depth application knowledge)
- Business fluent German (at least C1) and proficient English (at least B2)
- Willingness to undertake occasional business trips
- Strong customer service orientation, teamwork skills, and structured, analytical working methods
- A valid, unrestricted work permit for the European Union (no student visa) is mandatory
Become Part of the ARTS Group
Give your career a head start with ARTS in an international and innovative work environment. As a trusted, creative partner, consultant, and companion for HR services, turnkey industrial solutions, and innovative organizational concepts across diverse high-tech industries, ARTS understands the qualitative demands of the market and offers forward-looking services. The following position is to be filled as temporary employment.
