Customer Service & Supply Chain Specialist at Airbus (m/f/x)

Customer-focused. Solution-oriented. International – your career at Airbus!

We are currently looking for a Customer Service & Supply Chain Specialist for our client Airbus Operations GmbH in Hamburg-Finkenwerder, who will impress with clear processes, an analytical eye, and a keen sense of customer needs. If you feel at home in an international environment combining logistics, customer service, and materials management, then this could be your new challenge. Apply now and play an active role in shaping the supply of materials for the aviation industry.

The gross annual salary is between €64,000 and a maximum of €67,500, depending on qualifications. If you have already applied to ARTS, we look forward to working with you to find other suitable positions – multiple applications are therefore not necessary.

Job details

Workplace: Hamburg Finkenwerder

Occupational Area: Supply Chain / Purchasing / Sales

Contract: Temporary employment

Job-ID: 17863

Customer:

Tasks

• Maintaining and monitoring open customer orders to ensure on-time delivery
• Processing customer inquiries, quotes, and orders—including follow-up
• Ensuring high customer satisfaction through fast response times and qualified answers
• Data maintenance in the customer database and maintenance of relevant information in SAP
• Support in the use of e-commerce platforms for spare parts and services
• Participation in cross-team projects and meetings for process optimization
• Representing colleagues during absences
• Analysis and improvement of service quality in customer contact

Qualifications

• Degree in business administration, logistics, supply chain management or similar
• Several years of professional experience in customer service, logistics and materials procurement/scheduling
• In-depth knowledge of SAP and Google Workspace
• Business fluent English (at least C1) and German skills are an advantage
• Knowledge of shipping or the aviation industry is desirable
• Resume in English required
• A valid, unrestricted work permit for the European Union (no student visa) is mandatory