Logistics Customer Service Coordinator | AIRBUS (m/f/x)
Hamburg Finkenwerder,
Germany
When every minute counts – you are the interface between logistics and customer service.
At Airbus Operations GmbH in Hamburg-Finkenwerder, you will take on the role of Logistics Customer Service Coordinator, responsible for the fast and reliable procurement of critical aircraft parts. You coordinate the supply chain for urgent requirements and ensure materials arrive exactly where they are needed – especially in Aircraft-on-Ground situations.
Apply now and help shape the logistics processes for the aviation of tomorrow.
The gross annual salary is, depending on qualifications, max. 69,608 €. This position is initially to be filled on a fixed-term basis until 30.06.2027. If you have already applied to ARTS, we look forward to finding further suitable positions together with you – multiple applications are therefore not necessary.
Benefits
Canteen & catering
delicious meals directly in the office in the canteen or cafeteria
Optimum work-life balance
flexible working hours, 35-hour workweek, 30 vacation days & special leave
Attractive remuneration
Equal pay, special payments & bonuses above the standard pay scale
Individual development opportunities
international, Group-wide training & development
Future-proof
company pension scheme with attractive employer contribution
Referral bonus & tax-free benefits
Bonuses for employee referrals plus Edenred Card benefits
Mobile & sustainable
employee car parks and subsidised HVV season ticket
Responsibilities
- Procurement and logistics for urgently required aircraft parts that are not locally available
- Delivery date monitoring and ensuring the fastest possible material availability
- Logistical tracking of specific and critical parts shipments
- Acceleration of deliveries to the desired deployment location
- Evaluation of options in material procurement to select the fastest delivery variant
- Collaboration with various internal and external functions
Qualifications
- Successfully completed degree in a technical field, industrial engineering, business administration, international management, supply chain / logistics, or economics (at least Bachelor's degree)
- Several years of professional experience in customer service, process improvement, and supply chain / logistics
- Experience in creating shipping documents
- Detailed specialist knowledge of SAP and experience with Google Workspace
- Basic knowledge of project management as well as good knowledge of warehouse information systems and logistics regulations
- Business fluent German (at least C1) and business fluent English (at least C1)
- Airbus experience mandatory; experience in returns logistics advantageous
- Stakeholder management advantageous
- Independent, structured, and results-oriented way of working as well as pronounced communication skills and assertiveness
- A valid, unrestricted work permit for the European Union (no student visa) is mandatory
Become Part of the ARTS Group
Give your career a head start with ARTS in an international and innovative work environment. As a trusted, creative partner, consultant, and companion for HR services, turnkey industrial solutions, and innovative organizational concepts across diverse high-tech industries, ARTS understands the qualitative demands of the market and offers forward-looking services. The following position is to be filled as temporary employment.
