Supply Chain Coordinator, Customer Support | AIRBUS (m/f/x)
Donauwörth,
Germany
Customer service with system – you coordinate where others only react.
At Airbus Helicopters Deutschland GmbH in Donauwörth, you will steer the entire supply chain for customer requirements in the field of airplane doors as a Supply Chain Coordinator, Customer Support. You combine process knowledge with operational implementation – from material planning to solving critical AOG requests. Your work ensures the availability of our products and strengthens the partnership with our customers.
Apply now and actively shape the logistics for customer service!
The gross annual salary is, depending on qualifications, max. 52,124 €. If you have already applied to ARTS, we look forward to finding further suitable positions together with you – multiple applications are therefore not necessary.
Benefits
Canteen & catering
delicious meals directly in the office in the canteen or cafeteria
Optimum work-life balance
flexible working hours, 35-hour workweek, 30 vacation days & special leave
Mobile & sustainable
employee car park and travel allowance
Attractive remuneration
Equal pay, special payments & bonuses above the standard pay scale
Individual development opportunities
international, Group-wide training & development
Future-proof
company pension scheme with attractive employer contribution
Referral bonus & tax-free benefits
bonuses for employee referrals plus Edenred Card benefits.
Responsibilities
- Customer Demand Coordination: Timely coordination of customer requirements, including SATAIR and operator drop-shipment needs
- Obsolescence Management: Identify aftermarket needs and develop solutions for spare part availability
- Special Production Control: Prioritize and call off critical AOG (Aircraft on Ground) requests and special productions (STS)
- Delivery Date Management: Tracking of delivery dates and development of countermeasures in case of deviations (OTD3 Management)
- Material and Capacity Planning: Forward planning and coordination with specialist departments to ensure availability
- Customer Partnership: Development of customer relationships through proactive communication and solution orientation
Qualifications
- Completed training as a technician, business administrator, master craftsman or equivalent in the fields of industrial mechanics, logistics, mechanics, or commercial/technical
- Several years of professional experience in manufacturing/production, aircraft construction, customer service, quality management, supply chain/logistics or technical documentation
- Experience in customer service and quality management, ideally in the manufacturing environment of Airbus aircraft
- Experience in the field of onsite management or customer service environment is an advantage
- Product experience in the field of airplane doors is desirable
- Proficient German skills (at least B2); proficient English skills (at least B2); French skills are an advantage
- Communication skills, teamwork and willingness to travel
- A valid, unrestricted work permit for the European Union (no student visa) is mandatory
Become Part of the ARTS Group
Give your career a head start with ARTS in an international and innovative work environment. As a trusted, creative partner, consultant, and companion for HR services, turnkey industrial solutions, and innovative organizational concepts across diverse high-tech industries, ARTS understands the qualitative demands of the market and offers forward-looking services. The following position is to be filled as temporary employment.
